The refresh rate differs based on the subscription plan you set for your CarLock device.
Basic and Standard subscription offer to update all data (GPS car location, trips, notifications, battery health, etc) every 30 seconds when the engine of your car is on.
In the Standard Plus subscription plan all data (GPS car location, trips, notifications, battery health, etc) is updated every 15 seconds when the engine of your car is on.
When the engine is off, the device updates all data every 30 minutes, no matter which subscription plan you choose. However, if there is any suspicious activity around your car, the device updates all data immediately at that time and you also receive a security notification (for whatever action happens)
*Basic plan can only be purchased for Basic CarLock devices, which are only sold in the EU/UK.
If you have your CarLock app open all the time (for example for 15 minutes), all data is updated firstly depending on the subscription plan, and secondly, the data is updated when you're on the home screen (where you see the map). For example, if you're checking your ''battery health'' on the Dashboard, you will see that nothing will change until you go back to the home screen and then return to the Dashboard.